Repairing Trust
In his ground-breaking book The Speed of Trust, Stephen Covey describes five waves of trust. The first two he tackles are self trust and relational trust. He notes that foundationally, we must trust ourselves, living with integrity and fulfilling our commitments. The second relational wave of trust is based on the principle of consistent behaviour and investing in and generating trust with others. Throughout the book Covey describes the reciprocal nature of trust, that it is about giving and receiving.
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