Online Community Engagement: Is the Data Valid?
Community engagement processes have evolved significantly in the past 15 years with the creation of online engagement methods to complement traditional in-person community engagement. Now, it is common for online community engagement – through online surveys, polling, forums, social media, discussion groups, etc. – to make up a significant portion of engagement activities. The benefits of online engagement are real: the increased breadth of participation, being able to reach people on their own schedule, and reduced costs of printing and distribution, to name just a few.
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