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CASE STUDY | Kamloops: The Path to an Inclusive and Accessible Community

Case Studies, Community Change, Cities Deepening Community

Since the 1990’s, the City of Kamloops has been an advocate for community accessibility. Over the last twenty years, many projects have been implemented within the city to understand community priorities related to accessibility and inclusion.

The City recognized that, while there has been a lot of great work done to address accessibility and inclusion, there needed to be a formalized policy to support future planning for improvements and resources for access and inclusion.

The City of Kamloops received an age-friendly planning grant to partner with the Tamarack Institute to implement a community engagement process with staff and the community to help shape the development of an accessibility and inclusion policy for the city. The community conversations looked at the scope of municipal initiatives achieved to date related to improving accessibility for all residents.

Secondly, the City, sought to prioritize the outcomes of those initiatives into policy and procedures throughout the city.

Thirdly, the results from the conversations helped to shape the priorities with the community to determine to determine the collective action the
community should take to promote and transform Kamloops into an ever more inclusive and accessible community.

Heather Keam

By Heather Keam

Heather works with municipalities and organizations to build strategies that put people at the center using Asset-Based Community Development. With over 22 years of experience in community development, she uses an ABCD approach to center people and belonging in the development of community plans and strategies through coaching and training staff teams, facilitation, and writing about ABCD and Belonging. She has a passion for the power of people and believes that people and communities are the solutions to local problems. She believes that we need to build a sense of community belonging so that people are connected to their community, and their place within it and get involved in decision-making. She also believes that municipalities need to shift the way they show up in community from doing “for” to supporting communities to do themselves.

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