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TOOL | Empathy Map

Collective Impact, Tools, Worksheet

This empathy map tool will help you consider the perspectives of those who your project serves or affects. It will help your team consider the forces around your users and customers that affect their experiences. Fill out the provided exercise worksheet template to get started.


Une carte de l’empathie vous aide à tenir compte des perspectives des personnes qui sont servies ou touchées par votre projet. L’élaboration et la consultation d’une carte de l’empathie peut aider votre équipe à tenir compte des nombreuses forces qui influent sur les expériences de vos utilisatrices et utilisateurs ainsi que de vos client-e-s.

Tamarack Institute

By Tamarack Institute

The Tamarack Institute is a connected force for community change. We work with leaders in non-profits, governments, businesses and the community to make work of advancing positive community change easier and more effective. We do this by teaching and writing about collective impact, community engagement, collaborative leadership, community development, and evaluating community impact. We host two learning communities Cities Reducing Poverty and Cities Deepening Community turning theory into action.

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