Citizens & Emergency Preparedness
Community of Practice

Next meeting


Date: November 24th 2022- from 2:00 - 3:00 pm ET. 

In our upcoming session we are sharing the story of the small but mighty town of Gander, Newfoundland and their community response to 9/11 as they took in 6700 stranded passengers, effectively doubling their population in the matter of hours.

This story will be shared by Mac Moss, the author of “Flown into the Arms of Angels: Newfoundland & Labrador’s Unsung Heroes of 9/11”. Mac has interviewed municipal and service organization leaders of that time, former airport personnel, members of the RCMP and Canadian Red Cross, educators, clergy, and many others who volunteered to give the passengers shelter, food, laundry, and love. Mac himself was at the center of organizing and the relief operations as the Principal of the local school that took in 300 passengers.

We will talk about what key pieces were in place that enabled the community to be well prepared and respond at a scale and speed that they did.

We will then move into an open Q&A and discussion as we engage with peers from across the country and explore using community engagement as a powerful way to respond quickly on the ground and the citizen's role in emergency preparedness. 

As we prepare for 2023, we would also like to hear from you what is your hope for this session and what topics and challenges you would like us to explore in this space. Are there any specifics you would like us to dive deeper into? Please let us know!


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This Community of Practice is FREE to attend and open to anyone who is interested in learning more about this topic and connecting with others in this space.

Our sessions happen the 4th Thursday bi-monthly. Save the date for upcoming CoP calls:

Stay tuned for the launch of our 2023 CoP Schedule!

To learn more about this CoP please reach out to Astrid Arumae


This CoP is made up of a group of peers committed to sharing and learning from one another to accelerate their collective understanding of the role of citizens and communities in preparing for emergencies; enhancing their practice; and, sharing their knowledge and insights across the field.

We will share our own experiences and draw upon the knowledge and expertise of a variety of thought-leaders in this field to enable us to deepen our understanding of this issue.  We will also identify and post useful resources and stories to illustrate promising practices.  Specifically, the members of this CoP will:

  • Explore issues related to engaging/informing citizens about the purpose and value of preparing for emergencies
  • Highlight promising practices from CoP members and subject-matter experts from other jurisdictions via guest presentations
  • Enable participants to explore this issue of growing community concern in a proactive and holistic way
  • Ultimately invite members to work together to develop a set of recommendations for key stakeholders on how to maximize citizen Emergency Preparedness

Benefits of Membership

By joining this unique CoP you will share your experiences and knowledge in free-flowing and creative ways with interested leaders from a diversity of sectors who share your interest in this topic. 

The conversations facilitated through this CoP with your peers, from across Canada and around the world, will enable you to uncover and learn about innovative approaches to this issue, share helpful resources, access new ideas and contribute to the transfer of best practices.

Our Commitment

  • Provide the technology to support this Community of Practice for individuals whose work involves emergency preparedness and/or holds an interest in engaging citizens to effectively respond in times of emergencies
  • Identify and connect those interested in this topic with peers from across the country and around the world and engage subject-matter experts to identify promising practices and useful resources
  • Identify potential areas for research and development
  • Facilitate mentorship amongst CoP members to build individual capability and offer a communication channel for peers to connect and provide one another with mutual support
  • Invite members to co-develop a set of recommendations for key stakeholders on how to maximize citizen Emergency Preparedness to share with the field.

Our Members

The Citizens & Emergency Preparedness Community of Practice is a diverse group of participants who are from many different places and work within many different settings but share a common interest in this topic.  Here are some of the groups that we hope will take part:

  • Municipal staff whose portfolio includes Emergency Preparedness and/or Community Resiliency
  • Interested non-profit leaders
  • Citizen Leaders
  • Neighbourhood Association Members
  • Insurance Industry representatives
  • Foundations and funders

Have a question?

Reach out to Astrid Arumae

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