This article features Mark Cabaj reviewing expert Jerry Z Muller's book "The Tyranny of Metrics" which concerns the practice of reducing things like individual and organizational performance to standardized metrics.
While Muller is not staunchly anti-metric, and sees the benefit of pulling quantitative data in support of performance, he takes on three main beliefs
Mark's article is a great introduction to Muller's thinking, and provides a practical basis for ensuring that our metrics are a helpful tool, rather than a hindrance, towards our goal of making the world a better place.