This resource is also available in French. Click here to access the French version.
Traditional models of housing services are that they are responsible for social housing programs and property management of houses. But what if we changed the purpose of housing services so that they build a sense of community and support the development of neighbourhood plans? This is what Coordinators at the Lakeview Harbourside neighbourhood have been working on for the past year as members of Cities Deepening Community. This case study explores the role of the Coordinators and how they shifted away from doing for residents to supporting residents to do for themselves.
Note: This document was published in 2021 and uses the word stakeholder to reference the different parties connected to the outcomes of a situation or decision.
Since using the term, we as an organization have learned more about the origins of this word and its original uses. We want to acknowledge this history and communicate our desire to change which we are still developing as an organization.